Returns & Exchanges

At Hattaché Beauty & Lifestyle Goods, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused and unopened items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack your items in their original condition and include a copy of your packing slip or the Return Authorization form inside the box.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label or use your preferred carrier to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects your returned goods, we will process your refund to the original payment method within 5 to 7 business days.